Runs as an app, so your team can reply from anywhere
Conversations live in a mobile app as well as on desktop. Your team can pick up an enquiry, check who it belongs to and reply without being at a desk.
AI & Automation
Your leads don't wait. Why should your business?
We set up the conversations and workflows that reply quickly, sort the good enquiries from the rest and keep follow-ups moving, with your team stepping in where it matters.
What we do
The platform behind the conversations
An omnichannel chatbot your team can actually see into and work with, not a black box.
Every channel in one inbox
WhatsApp, Instagram, Messenger, Telegram, TikTok and more come into one place. Your customers use the channel they like, and your team sees all of it together.
Live reporting and leaderboards
See conversations opened and closed, incoming message volume and how contacts are assigned as it happens. Leaderboards show how the team is handling the load.
Automatic lifecycle categorisation
Contacts move through customisable stages automatically, so your team always knows who to talk to first and who needs a nudge.
Automation should take work off people, not replace them.
Automation in practice
Qosmo International School is a relevant example. Details will be added once approved.
Common questions
What is an omnichannel chatbot?
One inbox for WhatsApp, Instagram and other channels, with automated replies and workflows that your team can see into and step into.
Will automation replace my team?
No. Automation should take work off people, not replace them. Your team steps in where it matters.
How does it help with lead qualification?
It asks the right questions up front, sorts the good enquiries from the rest and keeps follow-ups moving.
Can it work with my advertising?
Yes. Ads can lead straight into a chat conversation. For Qosmo International School, we set up a WhatsApp admissions AI agent with a first response time of 19 seconds.